Refund policy
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Due to the nature of our products, for our hygiene standards I am unable to accept returns. I am also unable to accept returns on sale items or gift cards. Items sent back to me without first requesting a return will not be accepted.
Services provided are non refundable.
However, if you are unhappy with your purchase please contact me via email on tracybirdbeauty@gmail.com to discuss further.
I am always welcoming of any feedback.
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